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Legal & Policies

Last Updated: December 2025

Terms & Conditions

Welcome to Astraxis. By accessing this website or purchasing our products, you agree to be bound by these terms.

1. Pre-Order & Kickstarter Reservation

Astraxis is currently in a pre-launch phase. By clicking "Reserve for Kickstarter", you are expressing interest and securing a priority status for our upcoming crowdfunding campaign. This reservation amount is a deposit that guarantees your "Super Early Bird" pricing tier.

2. Estimated Delivery

The estimated delivery date of June 2026 is based on our current production schedule. As with all manufactured goods, unforeseen delays may occur. We will communicate any timeline changes transparently via email.

Warranty

Every Astraxis timepiece is backed by a 2-Year International Warranty from the date of delivery.

Coverage

The warranty covers material and manufacturing defects existing at the time of delivery. During the warranty period, you have the right to have any defect repaired free of charge.

Exclusions

  • Normal wear and tear (e.g., scratching of crystal, alteration of leather strap color/texture).
  • Damage resulting from lack of care, accidents, or incorrect use (e.g., knocks, dents, crushing).
  • Water damage if the crown was not properly screwed down.

Privacy Policy

Your privacy is important to us. This policy explains how we handle your data.

Data Collection

We collect information you provide directly to us, such as when you make a reservation, sign up for our newsletter, or contact customer support. This typically includes your name and email address.

How We Use Your Data

We use your information to:

  • Process your reservation and notify you of the Kickstarter launch.
  • Send you updates about your order status.
  • Improve our website and customer service.

We do NOT sell your personal data to third parties.

Return Policy

We want you to be completely satisfied with your Astraxis timepiece.

30-Day Return Window

If you are not satisfied, you may return your watch within 30 days of receipt for a full refund, provided it is unworn, in original condition, and in its original packaging.

Return Process

To initiate a return, please contact support@astraxis.com with your order number. Customers are responsible for return shipping costs unless the item arrived defective.

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